4 Types of Problems and Proactive Ways to Solve Them

Not all problems are equal, some are clearly more important than others. You have to apply the right level of problem solving to each case and in each case it’s possible that you may have to come back and look it again, even if you believe you found the root cause. That said there are really only 4 types of problem that exist when you step back and evaluate them: Type 1 – Trouble shooting Type 2 – Gap from the expected Standard Type 3 – A new target condition i.e. you want to raise the bar, set a new level of performance Type 4 – Open Ended – think of these as blue-sky innovation type problems where you want to come up with a new idea for processes, systems, or products and of course value for the customer Join us in this 1-hour webinar to explore the four problems as well as proactive ways to solve them.

 TD Capability Model

Domain(s) of Practice	Building Personal Capability
Capability(ies)	Emotional Intelligence & Decision-Making

Jennifer Lacy has been in the construction industry for 18 years, with roles ranging from marketing and sales to process improvement.

Jennifer is a Texas native with a background in teaching, coaching, and operations management, which made a career in Lean construction a natural fit for her.

In 2019, she assumed a full-time Lean Practice Leadership role at Robins & Morton, one of the nation’s top construction firms. In addition to her oversight of their Lean and continuous improvement programs, she is heavily involved in Lean Construction Institute’s annual Lean Congress as well as their local community events.

She is often tapped by national organizations, publications, and podcasters, among other media, to share her journey, insights, and subject matter expertise.