Every day, your people are faced with countless bits of information while making decisions that range from the pragmatic to the strategic. And they do so while working with increasingly diverse teams and stakeholders. As they confront more and more information and have to act quickly while considering varying perspectives, your leaders and team members are primed to rely on biased thinking. Why? Because unconscious biases are how our brains compensate for overload. But bias can also inhibit performance and lead to poor decision-making. So how do we counteract the potentially harmful impacts of unconscious bias? How can we create a workplace in which everyone feels valued and able to offer their best?
A bias is a preference for or against a person, place, or thing. But unconscious bias leaves us unaware of potential harm resulting from biased thinking. As we understand bias, we can address it to create a culture in which everyone thrives. To do so, we must:
Marché Barney is a skilled leadership coach who has been a FranklinCovey consultant for 12 years. She loves the opportunity to live her personal mission of encouraging and empowering people to actualize their greatest potential. Before coming to FranklinCovey, she worked for a major health system in Atlanta as a manager of employee retention. Marché is often told that her style of delivery takes what participants thought would feel mechanical, and makes it easier to understand and execute in the real world. She holds a B.A. in mass communications with a journalism focus, is certified through the International Coach Federation, and has been trained through the Hudson Institute of Coaching in Santa Barbara.
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