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Designing Virtual Learning to Deliver Results

  • 05/24/2021
  • 11:30 AM - 1:00 PM
  • Virtual

Registration


Registration is closed

Today, more than ever, there is a need to ensure that virtual learning works to improve organizational outcomes. Because of the surge in work-at-home arrangements and travel restrictions caused by the COVID-19 pandemic, most learning has shifted to a virtual format. This requires program owners to design virtual learning with desired outcomes in mind and demonstrate that the virtual format works.

Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning). However, this breakdown can be avoided. To secure the support and funding that virtual learning needs, it must deliver business results.

This session explains how designers, developers, providers, and program owners can ensure that technology-based learning delivers desired results by applying design thinking principles that focus on delivering application and impact.

After attending this session, participants should be able to:

  1. Identify the five levels of outcomes from virtual learning.
  2. Describe why virtual learning fails to deliver application and impact.
  3. Explain the need to deliver results, including impact and ROI, for selected virtual learning programs.
  4. Design virtual learning to deliver application, impact, and ROI, using design thinking principles.
  5. Plan next steps to ensure virtual learning delivers business value.

Tools, templates, case studies, job aids, and a chapter from the book, Measuring the Success of Learning Through Technology, will be provided to participants who attend this session.

Those in attendance can participate in a virtual drawing to win a book from a selection of books written or co-authored by the presenter, Patti P. Phillips, Ph.D.

Dr. Patti Phillips, CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries around the world. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work as an educator, researcher, consultant, and coach supports practitioners as they develop their expertise to help organizations and communities thrive. Her work spans the private sector, public sector, nonprofit, and nongovernmental organizations.

Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research (UNITAR). She also serves on the board of the International Federation of Training and Development Organizations (IFTDO). Patti serves as chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Principal Research Fellow for The Conference Board; board chair of the Center for Talent Reporting (CTR); and is an Association for Talent Development (ATD) Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC, Euronews, and in more than a dozen business journals.

Patti’s academic accomplishments include a Ph.D. in International Development and a master’s degree in Public and Private Management.

Patti, along with her husband Jack J. Phillips, contributes to a variety of journals and has authored several books on the subject of measurement, evaluation, analytics, and ROI. In February 2019, she and Jack received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. In November 2019, the Thinkers50 organization recognized Patti and Jack Phillips as two of the initial Top 50 World Leaders in Coaching. At the same time, they were listed as top finalists for the Marshall Goldsmith Distinguished Achievement Award in Coaching.

ROI Institute was the winner of the Measurement, Testing, and Assessment category of the 2020 Training Magazine Network Choice Awards program.

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