Learning and Development is responsible for training and assisting new and current associates in preparing for their job responsibilities. This area conducts various training classes on topics such as professional development skills, claims processing skills and customer service skills. Also, they develop and maintain online documentation systems and online customized courses for the organization. These courses and many other learning events are delivered through the corporate Learning Management System, called Connect.
The incumbent analyzes, designs, programs, implements, and modifies computer-based training to provide immediate solutions to corporate information and data processing needs and to ensure timely and accurate processing and reporting of data for the organization.
The incumbent is responsible for creating and helping coordinate communications, which ensure effective and timely implementation of established project objectives and objectives. These efforts must support the specific objectives of the requester, while addressing the needs, perceptions, interests, and concerns of the audience.
The incumbent is required to analyze customer needs, design new training programs or modify existing systems and programs. Incumbent is required to develop, program and test the various systems and programs.
Summary of Qualifications
*This position may be filled at a higher level.*
Terms and Agreements
By submitting a job application, I attest that all information to the best of my knowledge is true and accurate. Furthermore, I understand that any information provided by me throughout the job application process is subject to verification including, but not limited to work experience, education, assessment (test) and interviews.
Our Company provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.
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